This is an unprecedented time as we all deal with the impacts of COVID-19. The city of Surprise wants to make sure you have information on what to expect as you travel here so you can have the best and safest experience possible while visiting us.
Stay-at-Home Order Expired May 15
Arizona's stay-at-home order expired May 15, 2020. Governor Doug Ducey has allowed businesses to reopen under Arizona Department of Health Services guidelines that are designed to minimize the risk of COVID-19. Review Arizona’s guidelines for businesses to re-open.
For the state’s COVID-19 case statistics, visit the Arizona Department of Health Services website.
For detailed information on the city’s response, visit our COVID-19 informational website.
What’s open in the city of Surprise?:
Hotels: The following Surprise hotels are currently open: Best Western Plus, Hampton Inn, Holiday Inn, Quality Inn, Residence Inn, Windmill Inn, Hilton Garden Inn. View hotel information
Restaurants: Restaurants have been allowed to re-open across the state with safety guidelines in place. See a list of local restaurants and whether or not they offer dine-in, takeout or delivery.
Retail: Retail businesses have been allowed to reopen statewide with safety guidelines, but some have chosen to remain closed at this time. Before visiting a retailer, please call ahead or check their website.
City Parks: City-run parks and park amenities are open, including: Pickleball Courts (6 a.m. – 10 p.m.), Dog Parks (6 a.m. – 10 p.m.), sand volleyball courts, skatepark at Dick McComb City Park, park playgrounds, basketball courts, splash pads, and volleyball courts. Ramada and field reservations are also being accepted at this time. View more information on city parks
White Tank Mountain Regional Park: Due to COVID-19, the park hours have changed. Hours are Sunday thru Saturday: 5 a.m. - 8 p.m. Additional restrictions are in place. View White Tank Mountain Regional Park Information
Tennis & Racquet Complex: The award winning Surprise Tennis & Racquet Complex is available for open play only and by reservation only Monday – Friday from 7-11 a.m. and 5-9 p.m. and 7-11 a.m. on Saturday and Sunday. For non-residents, reservations are available by calling 623-222-2400 (up to 24 hours in advance). Additional amenities like retail and concession areas at the facility remain closed. Visit surpriseaz.gov/tennis for more information.
Surprise Aquatic Center & Hollyhock Pool: These are currently unavailable at this time.
Golf: Many of our renowned golf courses are open in Surprise, per the Governor’s guidance. For more information about updated course requirements, including tee times, hours and amenities, please check with the individual golf course. View golf course information
What’s Open Statewide?:
We know you may want to explore more of our beautiful state while you are here. To see what’s open across the state – from attractions to casinos to state parks, visit: www.visitarizona.com/covid-19
Currently, many annual events and festivals have been postponed to later dates. We recommend checking the event organizer’s website for the latest information on any third-party events being held in Surprise. Currently, the city of Surprise is following the COVID-19 Phased Reopening Plan that considers gathering numbers and the ability to social distance. At this time, third-party sports tournaments where physical distancing can be supported are being held, please check with the website of the individual organizer for detailed information on your specific tournament. Other large city / third party large gathering events are not allowed at this time. For the latest updates, check in with us on social media @SurpriseTourism on Facebook, Twitter and Instagram.
The city’s website also includes a list of current and cancelled events. Please check back frequently as things may change: www.surpriseaz.gov/calendar
Health & Safety
The city of Surprise, and the many destinations within the city, take the health and safety of our guests and community seriously. The city has increased sanitation practices of city facilities and amenities to help slow the spread of COVID-19.
We ask that all visitors to our city please follow CDC guidelines, including practicing physical distancing by maintaining six feet separation from other people. See the CDC’s guidelines